FAQs
FAQs
Q1: What does Text Tease make?
Graphic fashion for people who like clothes to say something useful. Some designs are about introversion and social energy. Others come from work, technology, culture, relationships, history, art, coffee, bad meetings and the general comedy of being alive.
Q2: Do you offer customization options for your products?
No, we do not offer customization. Products are sold as displayed on the website unless a specific product or service says otherwise.
Q3: Are Text Tease products made to order?
Yes. Text Tease products are produced after you order rather than being manufactured as large quantities of speculative stock. It is part of our more eco-friendly approach to making fashion.
Q4: Is Text Tease eco-friendly?
Text Tease uses a more eco-friendly made-to-order production model. We make products after an order is placed rather than producing large quantities in advance. That helps reduce unnecessary inventory, unsold stock, overproduction and avoidable waste. Product-specific materials and environmental credentials are stated separately where verified.
Q5: Why does Text Tease use made-to-order production?
Because making stock before anyone wants it creates an obvious waste problem. Producing after purchase helps reduce overproduction, unnecessary inventory and avoidable waste.
Q6: Why does my order need production time before shipping?
Because your item has not been sitting on a shelf waiting for you. Production starts after your order is placed, so there is a production stage before shipping. Delivery estimates shown at checkout remain the best guide for your order.
Q7: What shipping methods do you use?
International shipping is handled through our fulfillment network. Available methods, costs and current delivery estimates are shown at checkout for your destination.
Q8: How are shipping costs calculated?
Shipping costs depend on the product, destination and available fulfillment method. The current shipping cost for your order is shown at checkout.
Q9: What is your return and refund policy?
Please review our Refund Policy for the current rules covering damaged, defective or other eligible orders.
Q10: What payment methods do you accept?
Available payment methods are displayed at checkout.
Q11: Do you provide tracking information for orders?
Yes. Once your order ships, tracking information is sent to the email address used at checkout when tracking is available for the shipment.
Q12: Do you offer international shipping?
Yes. Text Tease serves international customers, with destination availability and delivery estimates shown at checkout.
Q13: How can customers contact you?
You can contact us at support@texttease.net. For order support, include your order number and the email address used at checkout.
Q14: What makes Text Tease different from a typical slogan-shirt brand?
We start with the piece as graphic fashion, not a sentence waiting for a blank shirt. Image, type, composition and visual rhythm do the first job. The joke, reference or point of view arrives after that.
Q15: How does Text Tease approach its designs?
With visual wit, specific references and enough restraint to let the wearer remain more interesting than the shirt. Some ideas are funny. Some are cultural. Some simply notice something worth putting into clothes.
Q16: Does Text Tease collaborate with musicians and artists?
Yes. Text Tease develops authorized, made-to-order collaborations with musicians, bands and independent artists. Each collaboration is created with permission, and new capsules are added to our Artist Collaborations collection as they are released.
Still have a question?
Email support@texttease.net.