Terms & Conditions

1. Introduction

Welcome to Text Tease! These terms and conditions outline the rules and regulations for the use of our website, located at texttease.net. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Text Tease if you do not agree to all the terms and conditions stated on this page.

2. Business Information

  • Business Name: Text Tease
  • Address: 338A St5 Sec G Manzoor Col Khi, Karachi, Pakistan
  • Contact Email: support@texttease.net

3. Orders and Payment

Order Acceptance

  • Upon placing an order, you will receive an email confirmation detailing the products purchased, shipping address, and estimated delivery time.
  • All orders are subject to acceptance and availability. We reserve the right to refuse an order for any reason, including but not limited to stock shortages or payment issues.

Order Processing

  • Orders are processed and fulfilled by Printify, our production and shipping partner. Once processed, orders cannot be canceled.

Payment Methods

  • We accept various payment methods, including Visa, MasterCard, American Express, PayPal, and other options as displayed at checkout.
  • Prices are listed in PKR for local transactions and USD for international transactions.

Pricing Policy

  • All prices on our website are subject to change without notice. Prices at the time of purchase apply to your order.
  • In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

4. Shipping and Delivery

Shipping Policy

  • We ship both domestically (within Pakistan) and internationally. Orders are shipped using the fastest available method through Printify’s network of fulfillment centers.
  • Shipping rates and delivery times vary based on the destination and shipping method selected at checkout.

Delivery Times

  • Local (Pakistan): Typically delivered within 4-8 business days.
  • International: Delivered within 10-30 business days depending on the destination.
  • Customers will receive tracking information via email once their order is shipped.

5. Returns and Refunds

Return Policy

  • We do not accept returns. However, if your item is defective or damaged, we will provide a replacement or refund in accordance with Printify’s policy.

Refund Policy

  • Refunds are available for defective or damaged items. Customers must notify us within 30 days of receiving their order.
  • Non-returnable items include gift cards and downloadable software products.

6. Product Information

Product Descriptions

  • We strive to ensure that product descriptions and images are accurate. However, we do not guarantee that all information is error-free and reserve the right to correct any inaccuracies.
  • Colors and designs may vary slightly due to the nature of digital printing and screen displays.

Product Availability

  • All products are subject to availability. In the event a product is out of stock after an order is placed, we will notify the customer and offer an alternative or a refund.

7. Intellectual Property

  • All designs, content, and materials on this website are the property of Text Tease or its licensors and are protected by intellectual property laws.
  • Customers are granted a limited license to access and use the website for personal, non-commercial purposes.

8. User Responsibilities

User Conduct

  • Users are expected to use the website lawfully and respectfully. Prohibited activities include but are not limited to: hacking, introducing malicious software, or using the site for fraudulent activities.

Account Security

  • Customers are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.

9. Liability

  • Text Tease is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.
  • We do not guarantee that our website will be secure or free from bugs or viruses.

10. Governing Law and Dispute Resolution

  • These terms and conditions are governed by the laws of Pakistan.
  • Any disputes arising from these terms or your use of the website will be resolved through negotiation, mediation, or, if necessary, in the courts of Pakistan.

11. Modifications to the Terms

  • We reserve the right to update these terms and conditions at any time. Any changes will be posted on this page with the updated date.
  • Continued use of the website following the posting of changes constitutes acceptance of those changes.

12. Third-Party Links

  • Our website may contain links to third-party websites that are not operated by us. We have no control over the content or practices of these sites and are not responsible for them.

13. Privacy and Security

  • Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

14. Customer Service

  • Customer Service Number: +923008999100
  • Operational Hours: Monday to Friday, 9:00 AM to 6:00 PM (Pakistan Standard Time)
  • We are committed to resolving customer issues at all costs. If your problem cannot be resolved via email, please contact us directly by phone